
Different Job Roles for 12th Pass Candidates at Airport
With a 12th pass qualification, you can apply for various airport jobs including: Check-in counter agent, ticketing agent, baggage handler, customer service representative, security screening officer, ground staff, ramp agent, information desk attendant, boarding pass issuer, and cleaning staff; most of these roles primarily involve interacting with passengers and managing airport operations on the ground level.
Here’s a breakdown of a few key roles:
Check-in Counter Agent: Verifies passenger documents, issues boarding passes, and checks in luggage at the check-in counters.
Ticketing Agent: Assists passengers with ticket booking, reservation changes, and fare inquiries.
Baggage Handler: Loads and unloads luggage from aircraft, sorts baggage, and moves it around the airport.
Customer Service Representative: Answers passenger questions, resolves issues, and provides information at the information desk.
Security Screening Officer: Performs passenger and baggage screening using security equipment at the security checkpoint.
Ground Staff: Performs various tasks on the tarmac including guiding aircraft, marshaling, and coordinating ground operations.
Ramp Agent: Assists with aircraft loading and unloading, including baggage and cargo.
Boarding Pass Issuer: Issues boarding passes to passengers at the gate.
Important points to remember:
Specific requirements may vary: While a 12th pass is generally accepted, some airlines or airports might require additional certifications or training for certain roles.
Customer service skills are key: Most airport jobs involve direct interaction with passengers, so good communication and interpersonal skills are crucial.
Shift work is common: Airport operations run 24/7, so be prepared for flexible schedules including night shifts.