Kerala Aviation Services Pvt. Ltd, a leading aviation services provider in Kerala, invites online applications for airport ground staff positions in Airlines, Ground Handling Companies, Hospitality, Retail Outlets, Food Courts, and Cargo.

Job Description

1. Customer Service: Providing excellent customer service to passengers, including answering queries, resolving issues, and offering assistance.

2. Safety and Security: Ensuring the safety and security of passengers, employees, and airport facilities by following security protocols and reporting any incidents or concerns.

3. Communication: Communicating effectively with passengers, colleagues, and other stakeholders through various channels, including radio, phone, and email.

4. Teamwork: Collaborating with colleagues from different departments to ensure smooth and efficient airport operations.

5. Adaptability: Being flexible and adaptable to changing situations, such as flight delays, cancellations, or weather conditions.

6. Attention to Detail: Maintaining attention to detail to ensure accuracy and efficiency in tasks, such as baggage handling, check-in, and boarding.

7. Knowledge of Airport Procedures: Having knowledge of airport procedures, including security protocols, baggage handling, and check-in processes.

8. Problem-Solving: Resolving problems and issues that may arise during airport operations, such as baggage claims, flight disruptions, or customer complaints.

Position:  Airport Ground Staff (CSA)

No. of Seats: 516

For Online Application visit our official website www.keralaaviationservices.com